{"id":1291,"date":"2020-11-30T11:42:45","date_gmt":"2020-11-30T11:42:45","guid":{"rendered":"https:\/\/onoky.net\/?page_id=1291"},"modified":"2023-08-23T11:29:00","modified_gmt":"2023-08-23T11:29:00","slug":"ayuda-tecnica-asistencia-remota","status":"publish","type":"page","link":"https:\/\/onoky.es\/en\/ayuda-tecnica-asistencia-remota\/","title":{"rendered":"Remote Assistance"},"content":{"rendered":"<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-dbyh18-968206e445264d76e728b3cd1fb79ced\">\n.avia-section.av-dbyh18-968206e445264d76e728b3cd1fb79ced{\nbackground-color:#ffffff;\nbackground-image:url(https:\/\/onoky.es\/wp-content\/uploads\/2020\/11\/cabecera-asistencia-b.jpg);\nbackground-repeat:no-repeat;\nbackground-position:0% 0%;\nbackground-attachment:fixed;\n}\n<\/style>\n<div id='headers-shadow'  class='avia-section av-dbyh18-968206e445264d76e728b3cd1fb79ced main_color avia-section-huge avia-no-border-styling  avia-builder-el-0  el_before_av_section 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itemprop=\"mainContentOfPage\"  class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1291'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-d7l2d8-ee5f0174f22c81f859fcd5ce6b25464e\">\n.flex_column.av-d7l2d8-ee5f0174f22c81f859fcd5ce6b25464e{\nborder-radius:0px 0px 0px 0px;\npadding:20px 20px 20px 20px;\n}\n<\/style>\n<div  class='flex_column av-d7l2d8-ee5f0174f22c81f859fcd5ce6b25464e av_one_fourth  avia-builder-el-1  el_before_av_one_half  avia-builder-el-first  first flex_column_div av-animated-generic right-to-left'     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cz816c-5700f59c509a125cebe7cf6e042ffc00\">\n.flex_column.av-cz816c-5700f59c509a125cebe7cf6e042ffc00{\nborder-radius:0px 0px 0px 0px;\npadding:20px 20px 20px 20px;\n}\n<\/style>\n<div  class='flex_column av-cz816c-5700f59c509a125cebe7cf6e042ffc00 av_one_half  avia-builder-el-2  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_div av-animated-generic top-to-bottom'     ><p>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-858jv-1cad5412b4b476e15087e0fdb871b84e\">\n#top .av-special-heading.av-858jv-1cad5412b4b476e15087e0fdb871b84e{\npadding-bottom:0;\nfont-size:60px;\n}\nbody .av-special-heading.av-858jv-1cad5412b4b476e15087e0fdb871b84e .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-858jv-1cad5412b4b476e15087e0fdb871b84e .av-special-heading-tag{\nfont-size:60px;\n}\n.av-special-heading.av-858jv-1cad5412b4b476e15087e0fdb871b84e .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-858jv-1cad5412b4b476e15087e0fdb871b84e .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-858jv-1cad5412b4b476e15087e0fdb871b84e .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-858jv-1cad5412b4b476e15087e0fdb871b84e av-special-heading-h3 blockquote modern-quote modern-centered  avia-builder-el-3  el_before_av_hr  avia-builder-el-first  av-inherit-size av-linked-heading'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Remote Assistance<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-cltudo-4d41380ba4a6d4ba3f487467129aac89\">\n#top .hr.av-cltudo-4d41380ba4a6d4ba3f487467129aac89{\nmargin-top:30px;\nmargin-bottom:30px;\n}\n.hr.av-cltudo-4d41380ba4a6d4ba3f487467129aac89 .hr-inner{\nwidth:50px;\nborder-color:#000000;\n}\n<\/style>\n<div  class='hr av-cltudo-4d41380ba4a6d4ba3f487467129aac89 hr-custom  avia-builder-el-4  el_after_av_heading  el_before_av_textblock  hr-center hr-icon-no'><span class='hr-inner inner-border-av-border-thin'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<section  class='av_textblock_section av-ki1iyp2n-d5580c24986dc34b1e5aecfdecea83aa'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">If you need remote assistance, because you have a computer problem of some kind, we can give you a hand.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ki1n3nj6-044d057c701cd8406000724b00c38963\">\n#top .hr.hr-invisible.av-ki1n3nj6-044d057c701cd8406000724b00c38963{\nheight:80px;\n}\n<\/style>\n<div  class='hr av-ki1n3nj6-044d057c701cd8406000724b00c38963 hr-invisible  avia-builder-el-6  el_after_av_textblock  avia-builder-el-last'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c4v7cs-e6fd891a0ea1b1ecf9c86459f59fdab0\">\n.flex_column.av-c4v7cs-e6fd891a0ea1b1ecf9c86459f59fdab0{\nborder-radius:0px 0px 0px 0px;\npadding:20px 20px 20px 20px;\n}\n<\/style>\n<div  class='flex_column av-c4v7cs-e6fd891a0ea1b1ecf9c86459f59fdab0 av_one_fourth  avia-builder-el-7  el_after_av_one_half  avia-builder-el-last  flex_column_div av-animated-generic right-to-left'     ><\/div>\n\n<\/div><\/div><\/main><!-- close content main element --><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c17rvg-a370354b21100c79442febb8d7a4d150\">\n.avia-section.av-c17rvg-a370354b21100c79442febb8d7a4d150{\nbackground-color:#f6f6f6;\nbackground-image:unset;\n}\n<\/style>\n<div id='servicios'  class='avia-section av-c17rvg-a370354b21100c79442febb8d7a4d150 main_color avia-section-large avia-no-border-styling 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avia-font-entypo-fontello avia-icon-animate'><span class='av-icon-char' data-av_icon='\ue839' data-av_iconfont='entypo-fontello' aria-hidden=\"true\" ><\/span><\/span>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jztk47do-890d1f0e88b04e8c61c18bce0af55068\">\n#top .hr.hr-invisible.av-jztk47do-890d1f0e88b04e8c61c18bce0af55068{\nheight:2px;\n}\n<\/style>\n<div  class='hr av-jztk47do-890d1f0e88b04e8c61c18bce0af55068 hr-invisible  avia-builder-el-10  el_after_av_font_icon  el_before_av_heading'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ki5w4hzy-2164759847df8fc49d34bda89380c092\">\n#top .av-special-heading.av-ki5w4hzy-2164759847df8fc49d34bda89380c092{\npadding-bottom:0;\nfont-size:35px;\n}\nbody .av-special-heading.av-ki5w4hzy-2164759847df8fc49d34bda89380c092 .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-ki5w4hzy-2164759847df8fc49d34bda89380c092 .av-special-heading-tag{\nfont-size:35px;\n}\n.av-special-heading.av-ki5w4hzy-2164759847df8fc49d34bda89380c092 .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-ki5w4hzy-2164759847df8fc49d34bda89380c092 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-ki5w4hzy-2164759847df8fc49d34bda89380c092 .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-ki5w4hzy-2164759847df8fc49d34bda89380c092 av-special-heading-h3 blockquote modern-quote  avia-builder-el-11  el_after_av_hr  el_before_av_hr  av-inherit-size av-linked-heading'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Remote connection<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bj01e4-c7eefe56e5973ba12b358228b7dfac9a\">\n#top .hr.av-bj01e4-c7eefe56e5973ba12b358228b7dfac9a{\nmargin-top:30px;\nmargin-bottom:40px;\n}\n.hr.av-bj01e4-c7eefe56e5973ba12b358228b7dfac9a .hr-inner{\nwidth:80px;\nborder-color:#7eb300;\n}\n<\/style>\n<div  class='hr av-bj01e4-c7eefe56e5973ba12b358228b7dfac9a hr-custom  avia-builder-el-12  el_after_av_heading  el_before_av_one_full  hr-left hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-buhxus-264dffd4dd8a191aae36962a8c8fa536\">\n.flex_column.av-buhxus-264dffd4dd8a191aae36962a8c8fa536{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-buhxus-264dffd4dd8a191aae36962a8c8fa536 av_one_full  avia-builder-el-13  el_after_av_hr  el_before_av_one_fourth  first flex_column_div av-animated-generic right-to-left av-zero-column-padding'     ><p><section  class='av_textblock_section av-bdwcqk-90b44dbb89326a0b135b464a147a63a1'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Remote assistance is especially necessary when help of some kind is needed. Applications may include: online collaboration, computer support for installing parts of the operating system or for disinfecting computers, file transfer, etc. This is a totally secure procedure that requires little knowledge on the part of the assisted person.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jztk47do-30-cb0f41324b125a8bf4bb337536aef7c5\">\n#top .hr.hr-invisible.av-jztk47do-30-cb0f41324b125a8bf4bb337536aef7c5{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-jztk47do-30-cb0f41324b125a8bf4bb337536aef7c5 hr-invisible  avia-builder-el-15  el_after_av_textblock  avia-builder-el-last'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-buhxus-28-5287945c6afee3da8112abab764f6c77\">\n.flex_column.av-buhxus-28-5287945c6afee3da8112abab764f6c77{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-buhxus-28-5287945c6afee3da8112abab764f6c77 av_one_fourth  avia-builder-el-16  el_after_av_one_full  el_before_av_one_half  first flex_column_div av-animated-generic right-to-left av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ki4cbecj-85967c324d70a39eab9d2be2ccf22fa4\">\n.avia-image-container.av-ki4cbecj-85967c324d70a39eab9d2be2ccf22fa4 img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-ki4cbecj-85967c324d70a39eab9d2be2ccf22fa4 .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-ki4cbecj-85967c324d70a39eab9d2be2ccf22fa4 av-styling- avia_animated_image av-animated-when-visible-95 bottom-to-top avia-align-right  avia-builder-el-17  avia-builder-el-no-sibling'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1295 avia-img-lazy-loading-not-1295 avia_image' src=\"https:\/\/onoky.es\/wp-content\/uploads\/2020\/11\/anydesk-icon-vert.png\" alt='' title=''  height=\"250\" width=\"300\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/onoky.es\/wp-content\/uploads\/2020\/11\/anydesk-icon-vert.png 300w, https:\/\/onoky.es\/wp-content\/uploads\/2020\/11\/anydesk-icon-vert-14x12.png 14w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-buhxus-25-75ebcc22cdf700f2d9058eadb07212a0\">\n.flex_column.av-buhxus-25-75ebcc22cdf700f2d9058eadb07212a0{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-buhxus-25-75ebcc22cdf700f2d9058eadb07212a0 av_one_half  avia-builder-el-18  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_div av-animated-generic right-to-left av-zero-column-padding  column-top-margin'     ><section  class='av_textblock_section av-bdwcqk-27-0550c2a57c72ca71ff567aea55d92fc3'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p style=\"text-align: center;\">We mainly use two programmes that allow free support. These are Anydesk and Teamviewer. In order to receive support, the first thing you need to do is to contact us via the form, then download one of the applications, run it on your computer and provide us with your login credentials (ID and password).<\/p>\n<\/div><\/section><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-buhxus-23-15c8d8a5cf09ba94293cfd6fe10798f9\">\n.flex_column.av-buhxus-23-15c8d8a5cf09ba94293cfd6fe10798f9{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-buhxus-23-15c8d8a5cf09ba94293cfd6fe10798f9 av_one_fourth  avia-builder-el-20  el_after_av_one_half  el_before_av_hr  flex_column_div av-animated-generic right-to-left av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ki4cbecj-24-d58c3acfb25173c18ae40c810bbacbee\">\n.avia-image-container.av-ki4cbecj-24-d58c3acfb25173c18ae40c810bbacbee img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-ki4cbecj-24-d58c3acfb25173c18ae40c810bbacbee .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-ki4cbecj-24-d58c3acfb25173c18ae40c810bbacbee av-styling- avia_animated_image av-animated-when-visible-95 bottom-to-top avia-align-left  avia-builder-el-21  avia-builder-el-no-sibling'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1297 avia-img-lazy-loading-not-1297 avia_image' src=\"https:\/\/onoky.es\/wp-content\/uploads\/2020\/11\/teamv-icon-vert-b.png\" alt='' title=''  height=\"250\" width=\"300\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/onoky.es\/wp-content\/uploads\/2020\/11\/teamv-icon-vert-b.png 300w, https:\/\/onoky.es\/wp-content\/uploads\/2020\/11\/teamv-icon-vert-b-14x12.png 14w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jztk47do-26-cece7472951cd0744bbdbb527997c717\">\n#top .hr.hr-invisible.av-jztk47do-26-cece7472951cd0744bbdbb527997c717{\nheight:60px;\n}\n<\/style>\n<div  class='hr av-jztk47do-26-cece7472951cd0744bbdbb527997c717 hr-invisible  avia-builder-el-22  el_after_av_one_fourth  avia-builder-el-last'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div><div id='servicios'  class='avia-section av-c17rvg-31-0fb879151a2da4b2f45ffec3b9cc28f2 main_color avia-section-large avia-no-border-styling  avia-builder-el-23  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1291'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ki5r76bh-0cdd74280e44d4f6c0d70ee16632069d\">\n#top .av-special-heading.av-ki5r76bh-0cdd74280e44d4f6c0d70ee16632069d{\npadding-bottom:0;\nfont-size:35px;\n}\nbody .av-special-heading.av-ki5r76bh-0cdd74280e44d4f6c0d70ee16632069d .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-ki5r76bh-0cdd74280e44d4f6c0d70ee16632069d .av-special-heading-tag{\nfont-size:35px;\n}\n.av-special-heading.av-ki5r76bh-0cdd74280e44d4f6c0d70ee16632069d .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-ki5r76bh-0cdd74280e44d4f6c0d70ee16632069d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-ki5r76bh-0cdd74280e44d4f6c0d70ee16632069d .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-ki5r76bh-0cdd74280e44d4f6c0d70ee16632069d av-special-heading-h3 blockquote modern-quote  avia-builder-el-24  el_before_av_hr  avia-builder-el-first  av-inherit-size av-linked-heading'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >What is your problem?<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bj01e4-29-3b9e359d6c3b380fd5122682c918249e\">\n#top .hr.av-bj01e4-29-3b9e359d6c3b380fd5122682c918249e{\nmargin-top:30px;\nmargin-bottom:40px;\n}\n.hr.av-bj01e4-29-3b9e359d6c3b380fd5122682c918249e .hr-inner{\nwidth:80px;\nborder-color:#7eb300;\n}\n<\/style>\n<div  class='hr av-bj01e4-29-3b9e359d6c3b380fd5122682c918249e hr-custom  avia-builder-el-25  el_after_av_heading  el_before_av_one_fourth  hr-left hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-buhxus-21-66189736b0421836884435144ca8f6c6\">\n.flex_column.av-buhxus-21-66189736b0421836884435144ca8f6c6{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-buhxus-21-66189736b0421836884435144ca8f6c6 av_one_fourth  avia-builder-el-26  el_after_av_hr  el_before_av_one_half  first flex_column_div av-animated-generic right-to-left av-zero-column-padding'     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-buhxus-16-619827eaee626dd721d3cb093fd44a0b\">\n.flex_column.av-buhxus-16-619827eaee626dd721d3cb093fd44a0b{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-buhxus-16-619827eaee626dd721d3cb093fd44a0b av_one_half  avia-builder-el-27  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_div av-animated-generic right-to-left av-zero-column-padding'     ><p><section  class='av_textblock_section av-bdwcqk-22-e8c424490fdf1ce70b1fa583aac4bf1b'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Describe your problem using the form below and wait for us to get back to you.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bj01e4-17-684455f82c0b25c5d0f96fe87edc7719\">\n#top .hr.hr-invisible.av-bj01e4-17-684455f82c0b25c5d0f96fe87edc7719{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-bj01e4-17-684455f82c0b25c5d0f96fe87edc7719 hr-invisible  avia-builder-el-29  el_after_av_textblock  el_before_av_contact'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div><br \/>\n<form action=\"https:\/\/onoky.es\/en\/ayuda-tecnica-asistencia-remota\/\" method=\"post\" data-fields-with-error=\"Found errors in the following field(s):\" class=\"avia_ajax_form av-form-labels-visible   avia-builder-el-30  el_after_av_hr  avia-builder-el-last\" data-avia-form-id=\"1\" data-avia-redirect='' data-trp-original-action=\"https:\/\/onoky.es\/en\/ayuda-tecnica-asistencia-remota\/\" ><fieldset><p class='first_form  form_element form_fullwidth' id='element_avia_1_1'><label for=\"avia_1_1\">Name <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_1_1\" class=\"text_input is_empty\" type=\"text\" id=\"avia_1_1\" value=\"\" \/><\/p><p class='first_form  form_element form_fullwidth' id='element_avia_2_1'><label for=\"avia_2_1\">E-mail address <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_2_1\" class=\"text_input is_email\" type=\"text\" id=\"avia_2_1\" value=\"\" \/><\/p><p class='first_form  form_element form_fullwidth' id='element_avia_3_1'><label for=\"avia_3_1\">Telephone <abbr class=\"required\" title=\"required\">*<\/abbr><\/label> <input name=\"avia_3_1\" class=\"text_input is_phone\" type=\"text\" id=\"avia_3_1\" value=\"\" \/><\/p><p class='first_form  form_element form_fullwidth' id='element_avia_4_1'><label for=\"avia_4_1\" class=\"textare_label hidden textare_label_avia_4_1\">Message <abbr class=\"required\" title=\"required\">*<\/abbr><\/label><textarea  name=\"avia_4_1\" class=\"text_area is_empty\" cols=\"40\" rows=\"7\" id=\"avia_4_1\" ><\/textarea><\/p><p class=\"hidden\"><input type=\"text\" name=\"avia_5_1\" class=\"hidden\" id=\"avia_5_1\" value=\"\" \/><\/p><div id='avia_6_1' class='av-recaptcha-area  first_form  form_element form_fullwidth'  data-container_class=\"\" data-custom_class=\"\" data-context=\"av_contact_form\" data-token_input=\"av_recaptcha_token\" data-version=\"avia_recaptcha_v3\" data-theme=\"light\" data-size=\"normal\" data-score=\"0.7\" data-text_to_preview=\"\" data-value=\"\"><div class=\"av-google-badge-message hidden\">This site is protected by reCAPTCHA and the Google <a href=\"https:\/\/policies.google.com\/privacy\" target=\"_blank\" rel=\"noopener noreferrer\">Privacy Policy<\/a> and <a href=\"https:\/\/policies.google.com\/terms\" target=\"_blank\" rel=\"noopener noreferrer\">Terms of Service<\/a> apply.<\/div><\/div><p class=\"form_element\"><input type=\"hidden\" value=\"1\" name=\"avia_generated_form1\" \/><input type=\"submit\" value=\"Send\" class=\"button\"  data-sending-label=\"Sending\"\/><\/p><\/fieldset><div class=\"avia-disabled-form\">This contact form is deactivated because you refused to accept Google reCaptcha service which is necessary to validate any messages sent by the form.<\/div><input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form><div id=\"ajaxresponse_1\" class=\"ajaxresponse ajaxresponse_1 hidden\"><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-buhxus-15-59fbc0f7eb61c7b21f305172434c5d6f\">\n.flex_column.av-buhxus-15-59fbc0f7eb61c7b21f305172434c5d6f{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-buhxus-15-59fbc0f7eb61c7b21f305172434c5d6f av_one_fourth  avia-builder-el-31  el_after_av_one_half  el_before_av_hr  flex_column_div av-animated-generic right-to-left av-zero-column-padding'     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-jztk47do-19-672dbcefcff4f96b77541cf22cbcbb63\">\n#top .hr.hr-invisible.av-jztk47do-19-672dbcefcff4f96b77541cf22cbcbb63{\nheight:60px;\n}\n<\/style>\n<div  class='hr av-jztk47do-19-672dbcefcff4f96b77541cf22cbcbb63 hr-invisible  avia-builder-el-32  el_after_av_one_fourth  avia-builder-el-last'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<\/div><\/div><\/div><!-- close content main div --><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-c17rvg-18-7521621b8ca8b540aacead9b8fa6d6a2\">\n.avia-section.av-c17rvg-18-7521621b8ca8b540aacead9b8fa6d6a2{\nbackground-color:#f6f6f6;\nbackground-image:unset;\n}\n<\/style>\n<div id='servicios'  class='avia-section av-c17rvg-18-7521621b8ca8b540aacead9b8fa6d6a2 main_color avia-section-huge avia-no-border-styling  avia-builder-el-33  el_after_av_section  el_before_av_section  avia-bg-style-scroll container_wrap sidebar_right'  ><div class='container av-section-cont-open' ><div class='template-page content  av-content-small alpha units'><div class='post-entry post-entry-type-page post-entry-1291'><div class='entry-content-wrapper clearfix'>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-361lx7-85640958791bd3d9a640f1d1cfd702ea\">\n#top .av-special-heading.av-361lx7-85640958791bd3d9a640f1d1cfd702ea{\npadding-bottom:0;\nfont-size:35px;\n}\nbody .av-special-heading.av-361lx7-85640958791bd3d9a640f1d1cfd702ea .av-special-heading-tag .heading-char{\nfont-size:25px;\n}\n#top #wrap_all .av-special-heading.av-361lx7-85640958791bd3d9a640f1d1cfd702ea .av-special-heading-tag{\nfont-size:35px;\n}\n.av-special-heading.av-361lx7-85640958791bd3d9a640f1d1cfd702ea .av-subheading{\nfont-size:15px;\n}\n\n@media only screen and (min-width: 480px) and (max-width: 767px){ \n#top #wrap_all .av-special-heading.av-361lx7-85640958791bd3d9a640f1d1cfd702ea .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n\n@media only screen and (max-width: 479px){ \n#top #wrap_all .av-special-heading.av-361lx7-85640958791bd3d9a640f1d1cfd702ea .av-special-heading-tag{\nfont-size:0.8em;\n}\n}\n<\/style>\n<div  class='av-special-heading av-361lx7-85640958791bd3d9a640f1d1cfd702ea av-special-heading-h3 blockquote modern-quote  avia-builder-el-34  el_before_av_hr  avia-builder-el-first  av-inherit-size av-linked-heading'><h3 class='av-special-heading-tag'  itemprop=\"headline\"  >Download the programme<\/h3><div class=\"special-heading-border\"><div class=\"special-heading-inner-border\"><\/div><\/div><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bj01e4-13-8bace9db83e08975e040c1cd87fb3f54\">\n#top .hr.av-bj01e4-13-8bace9db83e08975e040c1cd87fb3f54{\nmargin-top:30px;\nmargin-bottom:40px;\n}\n.hr.av-bj01e4-13-8bace9db83e08975e040c1cd87fb3f54 .hr-inner{\nwidth:80px;\nborder-color:#7eb300;\n}\n<\/style>\n<div  class='hr av-bj01e4-13-8bace9db83e08975e040c1cd87fb3f54 hr-custom  avia-builder-el-35  el_after_av_heading  el_before_av_one_full  hr-left hr-icon-no'><span class='hr-inner inner-border-av-border-fat'><span class=\"hr-inner-style\"><\/span><\/span><\/div>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-buhxus-12-827d21468e263ca100dad6586b64c619\">\n.flex_column.av-buhxus-12-827d21468e263ca100dad6586b64c619{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-buhxus-12-827d21468e263ca100dad6586b64c619 av_one_full  avia-builder-el-36  el_after_av_hr  el_before_av_one_fourth  first flex_column_div av-animated-generic right-to-left av-zero-column-padding'     ><p><section  class='av_textblock_section av-bdwcqk-14-948a63bd6cd7917af0cc3094e1a4afee'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>Once we contact you, you will be able to download one of the following two applications. Remember to provide us with your login details.<\/p>\n<\/div><\/section><br \/>\n\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-bj01e4-11-d1b235a5c2321c19a90e15ffaee66fdb\">\n#top .hr.hr-invisible.av-bj01e4-11-d1b235a5c2321c19a90e15ffaee66fdb{\nheight:20px;\n}\n<\/style>\n<div  class='hr av-bj01e4-11-d1b235a5c2321c19a90e15ffaee66fdb hr-invisible  avia-builder-el-38  el_after_av_textblock  avia-builder-el-last'><span class='hr-inner'><span class=\"hr-inner-style\"><\/span><\/span><\/div><\/p><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-buhxus-10-b1bff759dbbf6bdd9b951d0ca4730137\">\n.flex_column.av-buhxus-10-b1bff759dbbf6bdd9b951d0ca4730137{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-buhxus-10-b1bff759dbbf6bdd9b951d0ca4730137 av_one_fourth  avia-builder-el-39  el_after_av_one_full  el_before_av_one_fourth  first flex_column_div av-animated-generic right-to-left av-zero-column-padding  column-top-margin'     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-buhxus-7-e6bacb484a16257e0947889adfd2ad41\">\n@keyframes av_boxShadowEffect_av-buhxus-7-e6bacb484a16257e0947889adfd2ad41-column {\n0%   { box-shadow:  0 0 0 0 #bcbcbc; 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opacity: 1; }\n100% { box-shadow:  0 0 3px 0 #bcbcbc; opacity: 1; }\n}\n.flex_column.av-buhxus-6-b2240008ba5294a41966337682647145{\nbox-shadow: 0 0 3px 0 #bcbcbc;\nborder-radius:10px 10px 10px 10px;\npadding:0px 0px 0px 0px;\nbackground-color:#ffffff;\n}\n<\/style>\n<div  class='flex_column av-buhxus-6-b2240008ba5294a41966337682647145 av_one_fourth  avia-builder-el-42  el_after_av_one_fourth  el_before_av_one_fourth  flex_column_div av-animated-generic bottom-to-top shadow-not-animated av-zero-column-padding  column-top-margin'     ><style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-ki4cbecj-5-071a8f99b28f6f0e355c38278c8ba0fe\">\n.avia-image-container.av-ki4cbecj-5-071a8f99b28f6f0e355c38278c8ba0fe img.avia_image{\nbox-shadow:none;\n}\n.avia-image-container.av-ki4cbecj-5-071a8f99b28f6f0e355c38278c8ba0fe .av-image-caption-overlay-center{\ncolor:#ffffff;\n}\n<\/style>\n<div  class='avia-image-container av-ki4cbecj-5-071a8f99b28f6f0e355c38278c8ba0fe av-styling- av-img-linked avia_animated_image av-animated-when-visible-95 bottom-to-top avia-align-center  avia-builder-el-43  avia-builder-el-no-sibling'   itemprop=\"image\" itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/ImageObject\" ><div class=\"avia-image-container-inner\"><div class=\"avia-image-overlay-wrap\"><a href=\"https:\/\/www.teamviewer.com\/es\/descarga\/\" class='avia_image'  target=\"_blank\"  rel=\"noopener noreferrer\" ><img decoding=\"async\" fetchpriority=\"high\" class='wp-image-1303 avia-img-lazy-loading-not-1303 avia_image' src=\"https:\/\/onoky.es\/wp-content\/uploads\/2020\/11\/teamv-icon-hor.png\" alt='' title=''  height=\"150\" width=\"300\"  itemprop=\"thumbnailUrl\" srcset=\"https:\/\/onoky.es\/wp-content\/uploads\/2020\/11\/teamv-icon-hor.png 300w, https:\/\/onoky.es\/wp-content\/uploads\/2020\/11\/teamv-icon-hor-18x9.png 18w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><\/div><\/div><\/div><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-buhxus-4-bfa736ea494fe6ba2f5a5c005ea52be7\">\n.flex_column.av-buhxus-4-bfa736ea494fe6ba2f5a5c005ea52be7{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-buhxus-4-bfa736ea494fe6ba2f5a5c005ea52be7 av_one_fourth  avia-builder-el-44  el_after_av_one_fourth  el_before_av_one_full  flex_column_div av-animated-generic right-to-left av-zero-column-padding  column-top-margin'     ><\/div>\n<style type=\"text\/css\" data-created_by=\"avia_inline_auto\" id=\"style-css-av-buhxus-3-ef9ff2f065cd6a6c88d5474a6e834bc0\">\n.flex_column.av-buhxus-3-ef9ff2f065cd6a6c88d5474a6e834bc0{\nborder-radius:0px 0px 0px 0px;\npadding:0px 0px 0px 0px;\n}\n<\/style>\n<div  class='flex_column av-buhxus-3-ef9ff2f065cd6a6c88d5474a6e834bc0 av_one_full  avia-builder-el-45  el_after_av_one_fourth  avia-builder-el-last  first flex_column_div av-animated-generic right-to-left av-zero-column-padding  column-top-margin'     ><p><section  class='av_textblock_section av-bdwcqk-9-5d95eec945c95da2422a9aa58379e7b8'   itemscope=\"itemscope\" itemtype=\"https:\/\/schema.org\/CreativeWork\" ><div class='avia_textblock'  itemprop=\"text\" ><p>When we end the remote session, you will be able to delete the application. 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